Lou Lou’s Bar & Restaurant Review

It isn’t common to find a place that’s appropriate for birthday drinks, sport spectating, a romantic first date AND a lavish dining experience. Well, Lou Lou’s sets the perfect tone for pretty much any social or intimate setting in an atmosphere that is vibrant and comfortable as well as classy with a hint of “V.I.P”. 


Hire The UX Guy!

Blog post about Anomaly Detection for nlighten.co.za


Final Boarding Call for CX

These are the 5 top lessons to take out of the United Airlines event that now represents the opposite of customer-centricity as well as CX as a whole:


10 Most Irritating Customer Experiences!

An article for nlighten, a customer experience research, training and development company.


Be a Grown Up

The Psychological Anxiety Behind Feedback Rejection


The Love Affair Between Your Business and Customer.

A blog post written for a customer experience research and training company called nlighten.


Blog at WordPress.com.

Up ↑