Paranoid Much?

This move was the best thing I had ever done. Our kitchen window over-looked the bedrooms of the apartment block behind ours. As you can imagine, we got to know our neighbours prettyyy well. 😉

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Final Boarding Call for CX

These are the 5 top lessons to take out of the United Airlines event that now represents the opposite of customer-centricity as well as CX as a whole:

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